Business Support

We come to you

Having computer dramas? Or simply want learn easier ways to use your computer?
XYZ comes to your home or office to sort out your computing problems.

Dealing with Technical help lines

Is the following scenario familiar?

  • You have lost access to the Internet
  • You call technical support for your Internet Service Provider (ISP)
  • They don’t seem to listen, or they speak a language you don’t understand, or they try to blame another company such as the one who makes your modem.
  • You become frustrated
  • Half an hour (or an hour and a half) and 6 departments later the internet is still not working!

We can deal with the problem for you.

As we are familiar with the systems (having spent many hours on the line with them ourselves) we can get to the bottom of the problem much faster and save you valuable time and unnecessary stress.

Email - Contacts and Mail Merge

Consolidate all of your business contacts which may be spread across programs such as Myob, Access, Excel and Outlook. We build you a single address book and make sure all redundant data is removed. This address book can be used for activities such as sending personalised newsletters and invoices without having to re-enter contact information over and over again.

Installs and Uninstalls

We can assist with installation of new programs and hardware (external devices such as mobile phones, digital cameras, hard disks and others) which are not running the way you expect.

Data - Oganisation and backup

Although it takes up no physical space, data file storage on your system can get a little messy and inefficient. Let us assess your data file organisation and help you make adjustments that will result in large time savings.

Are you concerned about the risk of data loss? Let us design a backup plan for you and teach you how to use it ensuring the safety of your valuable information.

Business Database Support

We also offer an on-site assessment of your database, the protocols and procedures you have in place and the possibilities of streamlining certain functions within your system.

No matter what sort of database you use, whether it is a simple address book, an excel spreadsheet, custom made or off the shelf software of any size or complexity, we understand what makes a database tick and can help you get the most out of yours.

A few hours of our time will help you reduce your paperwork and data entry needs, saving hours of your time every week.

Internet Security

We help you solve the problems you are experiencing with your internet security software. We also give tips online shopping practices so you can confidently buy and/or sell products online.

General Consultation

We give technological advice on issues including:

  • How to best manage your e-mail accounts
  • Choosing an appropriate internet service provider
  • Using Skype to minimise communication costs
  • Blogs, You tube and Facebook as marketing and newtorking devices
  • Purchasing a system which fits your needs yet does not blow the budget
Just ask the questions and we will find the answers.

BookKeeping

Let us handle all that messay paperwork for you. We have excellent data entry skills and attention to detail. You can focus on doing what you do best - running your business - and leave the tedious work for us. See our bookkeeping page for more inspiration.

Spreadsheets and Programming

Any calculations you perform on a regular bases can be automated using formulas and macros.

We are mathematically and account keeping savvy and use these skills to build whatever mini program you need to collate data into a more usable format.

We program in numerous computer languages (eg: visualBasic, C++, java) for many applications. For detailed information on this service see our programming page or contact us.

end wrapper>