HELP FOR HOME PC USERS

A customer's a customer, no matter how small*

"I am telling everybody what a blessing. I never had help with computer stuff before - it's heaven!"

Lenie - Malua Bay

You don't have to own or manage a business to take advantage of XYZ Support's range of services - they're available to home PC users too!

Unlike the 'big names', who make you hang onto the phone until a barely understandable call centre operater can talk to you, we visit your home to solve your computer problems on the spot!

You'll find our technical expertise, practical approach and affordable prices a refreshing change in an industry that often doesn't seem to understand the meaning of 'customer service'.

The pages below show some common assistance situations, but don't worry if your particular computer problem isn't mentioned because there are hundreds of them!

Contact Us to make a home visit appointment, and we'll soon have you happily tapping and clicking away again.

Some Services We Offer:

Computer tuition Can't get your software to do what you want it to do? Tired of ploughing through the User's Guide and clicking 'Help' again and again and again? A one-on- one session at your home using your computer will show you how.
Internet connection troubleshooting If your computer has gone offline and your Internet Service Provider's helpline is no help at all, don't despair. We'll come to your home and get to the source of the problem.
Data organisation and back-up If your data files are a mess - duplicates all over the place, and important files that you can only find by using 'Search' - we'll show you how to keep everything neat and tidy.
New hardware and accessories installation Spare yourself the stress of connecting your new computer or accessories (eg. printer, modem, scanner, external hard disk), and transfering programs and data from your old machine.

 * with apologies to Dr Seuss (Horton Hears a Who)